Let us help you connect with local government services. We can help you with animal concerns, neighborhood inquiries, traffic matters, road conditions and more!
Chat is available Monday-Friday 9 a.m. - 7 p.m. and Saturday-Sunday 9 a.m. - 5 p.m. To begin your chat session, click the graphic at the left. Please refresh your web page if attendant appears to not be available on schedule.
Chat service is a quick way to get a question answered or to be referred to a government resource in the Central Florida area. Complex questions and situations may be better served by calling us at (407) 836-3111.
Online requests are available 24/7. Online requests are a great way to track your requests, receive email updates and stay informed. Requests received after-hours and weekends will be processed the next business day.
OCFL 311 is a mobile app for Apple & Android users. It allows Orange County Florida residents the ability to report local non-emergency community incidents efficiently and conveniently; many of which can be submitted anonymously. Residents who provide their contact information can view the status of their reports to ensure proper resolution.
Contact 311 to schedule a speaker for your Homeowner’s Association or upcoming event.